Leo Burnett - According to Leo Burnett CEO, Andrew Swinand, “a lot of change management is being relentless and repetitive in terms of establishing expectations and changing behavior”. Today’s episode features a fascinating conversation about how the world’s 3rd largest advertising agency continues to out-innovate itself by keeping human problems at the center of their business and why training, incentives and accountability are key in driving innovation. #UnlockingInnovation is a podcast by EX3 Labs, produced in partnership with 1871 Chicago. Be sure to subscribe to keep up with new episodes as they air.