Our Work

Leveraging Technology for Social Good


UCAN is a 149-year-old non-profit committed to healing, educating, and empowering youth in Chicago and serving over 21,000 children, youth, and families across Illinois. Connecting with at-risk youth is essential to the service UCAN provides. Many of the young people who walk through UCAN's doors experience violence, trauma, and/or abuse, and reaching them can be a real challenge and often requires meeting them on their own terms. The UCAN leadership team and members of the board turned to EX3 Labs to explore an interactive way to collaborate with young people and apply design thinking to address 4 key initiatives:

  1. Violence interruption and prevention
  2. Enhancement of educational opportunities
  3. Enhancement of employment opportunities
  4. Healing trauma

The workshop enabled 30 participants from UCAN to listen to and collaborate with their end-users in order to build solutions that leveraged emerging technology.

  • Company
  • Industry
    Social Services
  • Size
  • Headquarters
    Chicago, IL
  • Revenue

The group's passion for the important work UCAN does was inspiring. It was an honor to watch them embrace the emerging technologies, along with a collaborative design framework, that could assist them with accomplishing their mission.

Jason Edgecombe, Business Analyst, EX3 Labs

Using Emerging Technology to Meet Needs

EX3 Labs led UCAN through an interactive process that allowed participants to explore how emerging technologies might help the organization enhance and expand their current services to continue meeting the needs of Chicago's most vulnerable citizens.

Designing Solutions for Good

By the end of the Design Thinking session, UCAN's board, leadership team, and community members had developed 4 ideas, leveraging emerging technology to enhance their service delivery and communication experience as they continue to make a positive impact on the Chicago community.

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