-David Stark, Regional CEO UnityPoint Health
UnityPoint Health, one of the nation's most integrated health systems, is guided by its vision to provide "the best outcomes for every patient, every time." With a dedicated team of healthcare professionals and providers, the organization works to combine "high tech medicine with genuine warmth and caring." Leaders from UnityPoint Health sought EX3 Labs' help in addressing three main objectives:
EX3 Labs, along with its innovation partner 1871, led UnityPoint Health's top regional CEOs through a design thinking session that included a look at some of the major tech trends impacting the future, the habits of some of the most innovative company cultures, and a breakout session where its leadership was broken into groups and tasked with solving a challenge through a series of time-boxed activities.
Design thinking provided a framework for innovating quickly and effectively and the activities were tailored to UnityPoint Health's specific organizational needs. The process taught team members how they can gain better insight into consumer needs by utilizing the ultimate Design Thinker's tool: empathy.
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