EX3 Labs worked with key stakeholders and prepared a Design Thinking workshop for 8 members of BP’s supply chain team and 4 of their customers. The session combined EX3 Labs’ external expertise in technology with BP’s knowledge of oil and gas supply chain operations. The session included a gamified Q&A experience that uncovered pain-points and challenges customers faced throughout the supply chain.

The day concluded with a Design Thinking Workshop, where individual supply chain leaders teamed up with customers, enabling creative problem solving through collaboration. Teams leveraged solutions such as location-aware sensors, mobile SMS, and other communication technology to solve the customer pain-points addressed during the facilitated discussion. This resulted in 4 storyboarded solutions to improve communication and agility in supply chain operations.